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Privacy Policy

LooseLines believes that good business relationships are built over time. That is why the privacy of your information is extremely important to us. We are committed to protecting your privacy so that your experience with us is pleasurable and secure.

LooseLines understands that you care about how your personal information is handled and we appreciate the trust and confidence you place on us when you sign up. To protect your information we have a strict and simple privacy policy.

By visiting our website and/or signing up for an account, you agree with the policy guidelines described herein:

Personal Information

When signing up for an account you are requested to submit personal information which includes, but is not limited to, your full name, telephone number(s), email and home address. This information is used for the purpose of confirming your identity whenever it is necessary such as when you request deposits/withdrawals, bonuses and when we contact you on behalf of LooseLines.

LooseLines sometimes sends promotional Emails. We do not share your information with any 3rd party when we do so and you have the option not to receive any promotional Emails when you sign up. If you accepted to receive promotional messages but change your mind, you can always unsubscribe by contacting us and requesting so.

LooseLines will not sell, rent, trade, distribute, share or publicize any information regarding any of our clients to any individual, company or organization whatsoever in any way, form or medium. We respect and honor your business. All information, transactions, winnings or losses are strictly between you and your sportsbook.

LooseLines operates under the jurisdiction of Costa Rica and is licensed in Costa Rica as a casino operator. Therefore, we are not obligated to report any transactions, winnings or losses to any U.S. government agency. It is the sole responsibility of the client to report winnings and incomes to his own government.

Information from Third Parties

LooseLines may gather and use information from outside sources related to you for internal use. The sources include, but are not limited to, credit agencies. This information, unless public, is still protected by this Privacy Policy.

We may also gather information for use in an investigation about claims of cheating and fraud.

Information collected by the Website

LooseLines website receives and stores certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses this site. A number of companies offer utilities designed to help you visit Web sites anonymously and you may disable Cookies completely from your web browser. Although our services like the Online Sportsbook and Online Casino may not work properly if you use these tools, we want you to be aware that they exist, but it is your sole responsibility to use them.

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, operating system, and platform, visits history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time, cookie number, and Live Support calls. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

User Liabilities

When you sign up for an account at LooseLines, you agree with our 'Conditions of Use' as well as our 'Privacy Policy' herein described.

If you choose to sign up, any dispute over privacy is subject to this Notice and our 'Conditions of Use', including limitations on damages, arbitration of disputes, and application of the law. If you have any concern about privacy at LooseLines, please Contact Us with a thorough description of your concern, and we will try to resolve it.

Our 'Privacy Policy' and 'Conditions of Use' are subject to change as our business conditions change. We may send you reminders and updates of any changes on our policies unless you have requested us not to do so. Unless otherwise noted, the policy described here governs all aspects of your private information by us collected. We are committed, however, to never change our policies in a way in which they would provide any less than the highest possible protection to our users' information without the explicit consent of the affected individuals.

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